How to Purchase

The Talus website is for the use of our retail partners. If you are a consumer wishing to purchase our products, please contact us at Include your zip code in your e-mail along with a listing of the item(s) of interest and we will respond promptly with information on where to purchase.

For retail partners, if you have not yet done so please set up an account using the My Account link on the top navigation bar. On approval you will be able to view all pricing and site content. You can find additional answers to your questions below. If there is information or help that you need and can't find it here, please call Customer Service at 800-634-8180 Monday - Friday from 8 a.m. until 5 p.m. EST, or e-mail

Please note that we are not accepting new seller accounts for online marketplaces at this time, to include Amazon, Walmart, eBay and Groupon. We track all orders and will remove any customer who does not adhere to this policy.

Order Status
How can I place my order?
Has my order shipped?
How do I track my order?
My order has not arrived.
An item is missing from my shipment.
My Account
How do I create an account?
How do I edit my account information?
I forgot my password.
Do you drop ship?
Do you ship internationally?
When will my order ship and what are my shipping charges?
Shipping Information
Privacy Policy
I have a question on my charges.
What are my payment options?
Copy of receipt or invoice
Electronic Billing - green business practices
Buyer's Guide
Talus Branding Guidelines
How can I use Talus' high resolution images and video?
How do I navigate the site?
Additional Support
How do I contact you?