How to Purchase

The Talus website is for the use of our retail partners. If you are a consumer wishing to purchase High Road products, please visit For our Smooth Trip line please email a list of the items you'd like with your zip code to and we'll let you know where you can buy them.

For retail partners, if you have not yet done so please set up an account using the My Account link on the top navigation bar. On approval you'll be able to see all pricing and site content. Answers to other questions are below. If you can't find it here, please call us at 800-634-8180 Monday - Friday from 8 a.m. until 5 p.m. ET, or email

We are not accepting new seller accounts for online marketplaces including Amazon, Walmart, eBay and Groupon. We track all orders and will remove any customer who does not adhere to this policy.

Order Status
How can I place my order?
Has my order shipped?
How do I track my order?
My order has not arrived
An item is missing from my shipment
My Account
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How do I edit my account information?
I forgot my password
Do you drop ship?
Do you ship internationally?
When will my order ship and what are the shipping fees?
Manufacturer Warranty
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Receipt/Invoice Copy
Electronic Billing - Going Green
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Using Talus Images, Content and Videos
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