Damages and Defects
Should product be damaged on receipt, please contact us directly.

If an item is received damaged or defective or is incorrectly shipped by us we'll make it right. Please contact Customer Service at the email address or phone number below. We will ship the shortage or replacement items in a future order or issue a credit. Rest assured that we will resolve the problem to your satisfaction.

We may ask that you return damaged or defective items at our expense so that we can review the problem for thorough resolution.



299 Presumpscot Street
Portland, ME 04103
Toll free 800-634-8180

Monday - Friday, 8 a.m - 5 p.m. EST